Privacy policy

ZB Global Store (“we,” “us,” or “our”) operates this website and store, including all related information, content, features, tools, products, and services (the “Services”) to provide you with an online shopping experience.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

By accessing or using any part of the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. We may collect the following categories depending on how you interact with our Services:

  • Contact details – Name, billing address, shipping address, phone number, email address

  • Financial information – Payment card details, transaction details, payment confirmations

  • Account information – Username, password, preferences

  • Transaction information – Items viewed, added to cart, purchased, returned, or exchanged

  • Communications – Messages you send to us through forms or email

  • Device information – IP address, browser type, device type, and network information

  • Usage information – How you browse and interact with our store

How We Collect Information

We collect personal information:

  • Directly from you when you place orders, create accounts, or contact us

  • Automatically through cookies and similar tracking technologies

  • From service providers who help operate our store

  • From partners or third parties involved in payment processing, advertising, or analytics

How We Use Your Information

We use your personal information to:

Provide and Improve Our Services

  • Process orders and payments

  • Ship products and manage returns

  • Provide customer support

  • Personalize your shopping experience

Marketing and Advertising

We may send marketing emails or promotional messages only if you opt in to receive them. You can unsubscribe at any time using the link in our emails.

Security and Fraud Prevention

We use information to detect fraud, secure transactions, and protect our business and customers.

Legal Compliance

We may use or disclose information when required by law or to protect our legal rights.

How We Share Information

We may share personal information with:

  • Payment processors to complete transactions

  • Shipping carriers to deliver orders

  • Service providers that help operate our business (such as hosting, analytics, or customer support tools)

  • Authorities if required by law

We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active

  • Understand store traffic and performance

  • Improve user experience

You can control cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt out of marketing communications

You may exercise these rights through the contact options provided on our website.

We will not discriminate against you for exercising your privacy rights.

Children’s Privacy

Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Data Security

We use reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

International Data Transfers

Your information may be processed outside your country of residence. When required, we rely on legally recognized safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date